Shipping Policy

Effective Date: October 3, 2026

At Renewalize, we aim to process and deliver your orders as quickly and reliably as possible. Please read our Shipping & Delivery Policy below to understand how your orders are processed and shipped.

1. Processing Time

In-Stock Items: Orders containing items that are in stock are typically processed and shipped out within 2 to 3 business days (Monday through Friday, excluding public holidays).
Order Confirmation: Once your order is placed, you will receive an order confirmation email containing your purchase details.

2. Inventory Availability & Shipping Delays

Out-of-Stock Items: If an item in your order is out of stock, we will notify you promptly via email with the estimated restocking date and options for your order (such as waiting for restock, substituting an item, or requesting a refund for the item).
Shipping Delays: In the event of unforeseen processing or carrier delays, our customer support team will send an email update keeping you informed of your revised shipment status.

3. Order Tracking

Once your order has shipped, you will receive a shipment notification email containing a tracking link and carrier information. Please allow up to 24 hours for the tracking status to update on the carrier's website.

4. Shipping Rates & Delivery Estimates

Shipping charges for your order are calculated and displayed at checkout based on the weight, destination, and selected shipping method. Estimated delivery times provided at checkout begin from the date the package is dispatched, not the date the order is placed.

5. Address Accuracy

Please double-check your shipping address during checkout. Renewalize is not responsible for orders shipped to incorrect or incomplete addresses provided by the customer. If you notice an error in your address, please contact us immediately at info@renewalize.com.com before your order is dispatched.