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Refund Policy

Effective Date: October 3, 2026

At Renewalize, customer satisfaction is our top priority. We want you to love your purchase, but if you are not completely satisfied, we are here to help.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on your purchases. If you are not completely satisfied with your item for any reason, you may request a full refund within 30 days of receiving your product.

How to Request a Refund

To initiate a return or request a refund, please follow these steps:

  1. Contact Us: Send an email to info@renewalize.com with your order number, purchase details, and the reason for your refund request.

  2. Return Instructions: Our support team will respond with guidance and instructions on how to arrange for your return or refund.

  3. Processing Your Refund: Once your request or returned item is received and inspected, we will process your refund back to your original payment method.

 

Shipping Costs for Returns

  • Shipping fees associated with returning items may be the responsibility of the customer unless the return is due to a defective, damaged, or incorrect item received.

  • Original shipping fees (if applicable) are non-refundable.

 

Damaged or Defective Items

If your package arrives damaged, missing items, or defective, please notify us immediately at info@renewalize.com within 7 days of delivery so we can quickly resolve the issue for you.

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Contact Information

For any questions regarding our Refund & Return Policy or to arrange for a refund, please contact us at:

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